Terms and Conditions for the sale of goods via our webshop

Maharishi Ayurveda Europe BV
Looskade 20
6041 LE Roermond
Netherlands

§ 1 Scope of application
§ 2 Product selection
§ 3 Right of withdrawal for consumers
§ 4 Exclusion or premature expiry of the right of withdrawal
§ 5 Sample cancellation form
§ 6 Sender address!
§ 7 Prices, payment terms and shipping costs
§ 8 Conclusion of contract
§ 9 Implementation of the contract
§ 10 Payment
§ 11 Warranty
§ 12 Liability
§ 13 Service Hotline
§ 14 Force majeure
§ 15 Data Protection
§ 16 Applicable law, contract language

§ 1 Scope of application

(1) The following terms and conditions are written in German and can be downloaded and printed by the customer. Upon request, they can be requested in digital or written form at ayurveda.eu and maharishiayurveda.de or by email at map@ayurveda.eu .

(2) Maharishi Ayurveda Europe BV (hereinafter also referred to as the Seller) operates a website for commercial purposes under the domains ayurveda.eu and maharishiayurveda.de . Maharishi Ayurveda Europe BV offers customers products for purchase online on these pages. Maharishi Ayurveda Europe BV also publishes a printed catalog and offers its products for order through this platform.

(3) These general terms and conditions form an integral part of every contract concluded between a customer who is a consumer within the meaning of Section 13 of the German Civil Code (BGB) and is resident in the Federal Republic of Germany, and Maharishi Ayurveda Europe BV. These terms and conditions do not apply to customers residing in the Netherlands or other countries. Orders by customers not residing in Germany must be placed via the voice navigation on www.ayurveda.eu, where the relevant terms and conditions are also available.

(4) These Terms and Conditions also do not apply to commercial resellers. They are expressly referred to the relevant catalog and terms and conditions, which can be requested from Maharishi Ayurveda Europe BV.

§ 2 Product selection

(1) The customer has the possibility to select and order products on the above-mentioned website.

(2) For each product, the customer will receive a separate product description on the respective website.

(3) The customer can click on the desired products on the website. These are collected in a virtual shopping cart, and at the end of the purchase, the customer receives a summary of the products at the total final price, including VAT.

(4) Before sending the order, the Seller enables the Customer to check the order for its correctness, in particular with regard to price and quantity, and to correct it if necessary.

§ 3 Right of withdrawal for consumers

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity:

Cancellation policy

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.
To exercise your right of withdrawal, you must inform us (Maharishi Ayurveda Europe BV, Looskade 20, 6041 LE Roermond, Netherlands, Tel.: 0800 22907472, Email: map@ayurveda.eu ) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You are generally responsible for the return shipping costs. We will cover the return shipping costs for customers from Germany if you send the goods with Deutsche Post / DHL to the following address:

Maharishi Ayurveda Europe BV
Radial Fulfillment GmbH
c/o byrd
Siriusstraße 3,
06116 Halle (Saale),
Germany

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

End of the cancellation policy

§ 4 Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts:

for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded,
for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature.

§ 5 Sample cancellation form

If you wish to exercise your right of withdrawal, you can use the following model withdrawal form, although this is not mandatory.

(If you wish to cancel the contract, please fill out this form and return it.)

To
Maharishi Ayurveda Europe BV
Looskade 20
6041 LE Roermond
Netherlands

Phone: 0800 22907472

Email: map@ayurveda.eu
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

__________________________________
- Ordered on (*)/received on (*): __________________________________
- Name of consumer(s): _________________________________
- Address of the consumer(s): __________________________________
- Signature of the consumer(s) (only if notification is on paper): __________________________________
- Date: __________________________________

(*) Delete as appropriate.

§ 6 Sender address!

In case of return, please send the goods to the following address:

Maharishi Ayurveda Europe BV
Radial Fulfillment GmbH
c/o byrd technologies
Siriusstraße 3,
06116 Halle (Saale),
Germany

You may also send the goods to our registered office in the Netherlands. Further details to simplify the return process are explained on the return slip enclosed with the goods.

§ 7 Prices, payment terms and shipping costs

(1) The list prices at the time of the order as shown on the website shall apply.
(2) The prices quoted are ex works of the seller including VAT, excluding packaging and shipping costs.
(3) The shipping costs can be found in the current calculation and overview in the shop system and under the link Shipping Costs, as well as during your purchase before submitting the order.
(4) The purchase price is due without deduction within eight days of invoicing.

§ 8 Conclusion of contract

(1) The seller's offers on the website are subject to change. The presentation of the product range in the online shop does not constitute a binding offer. Therefore, Maharishi Ayurveda Europe BV is not obligated to provide the service in the event of unavailability. By placing an order, you submit a binding offer.
(2) A contractual obligation for the individual services is established when the seller has confirmed the customer’s order in text form.

§ 9 Implementation of the contract

(1) After processing the order, the customer will receive a binding order and order confirmation.
(2) The delivery period is 2 to 4 working days. In the case of advance payment, the delivery period begins on the day after the payment order is issued to the transferring bank or, in the case of other payment methods, on the day after the contract is concluded and ends with the expiry of the last day of the delivery period. If the last day of the delivery period falls on a Saturday, Sunday, or a public holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day. If not all ordered products are in stock, we are entitled to make partial deliveries at our own expense, provided this is reasonable for you. Any additional costs incurred as a result shall be borne by the seller.
(3) Only insured shipments will be sent, regardless of the size and price of the product. No other shipping methods will be used. For shipments to a consumer as the buyer, the seller is already legally liable for the shipping method.

§ 10 Payment

(1) The seller will issue an invoice to the customer for the ordered goods, which will be handed over to the customer upon delivery of the goods. The seller will deliver against payment via PayPal, advance bank transfer, and, if applicable, other payment methods specified during the ordering process.
(2) Prices on the invoice are always end-customer prices including VAT. VAT is shown separately.

§ 11 Warranty

Information on liability for defects: The statutory liability for defects applies.

§ 12 Complaints/Service Hotline, further consumer information

Maharishi Ayurveda Europe BV provides a hotline for customer questions and complaints related to its products and services. This hotline is available on working days (Monday to Friday), from 10:00 a.m. to 12:00 p.m. and from 2:00 p.m. to 4:00 p.m., at +31 475 529111 and 0800 2297472. You can also reach Maharishi Ayurveda Europe BV by email at map@ayurveda.eu .
Acceptance and processing of complaints does not limit your statutory warranty claims.
We are not subject to any specific codes of conduct not mentioned above. Delivery under these Terms and Conditions is only made to consumers in Germany.

§ 13 Liability

The seller is liable in cases of intent or gross negligence in accordance with statutory provisions. Liability for guarantees is independent of fault. For slight negligence, the seller is liable exclusively in accordance with the provisions of the Product Liability Act, for injury to life, limb, or health, or for the breach of essential contractual obligations. However, the claim for damages for the slightly negligent breach of essential contractual obligations is limited to the foreseeable damage typical for the contract, unless liability is based on injury to life, limb, or health. The seller is liable to the same extent for the negligence of vicarious agents and representatives.
The provisions of the preceding paragraph extend to compensation for damages in addition to performance, compensation for damages instead of performance and claims for compensation for wasted expenditure, regardless of the legal basis, including liability for defects, delay or impossibility.

§ 14 Force majeure

(1) In the event that the Seller is unable to provide the agreed performance due to force majeure (natural disasters, etc.), the Seller shall be released from its performance obligations for the duration of the hindrance.
(2) If the Seller is unable to execute the order or deliver the goods for more than one month due to force majeure, the Customer shall be entitled to withdraw from the contract.

§ 15 Data Protection

Privacy Policy We appreciate your interest in our website. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

Collection, processing, and use of personal data. We save the contract text and send you the order details and our General Terms and Conditions by email. You can also view the General Terms and Conditions on our website at any time. You can view your past orders in our customer login area.

You can visit our website without providing any personal information. We only store access data without personal references, such as the name of your Internet service provider, the page from which you visit us, or the name of the requested file. This data is evaluated solely to improve our service and does not allow any conclusions to be drawn about you personally.

Personal data is only collected if you voluntarily provide it to us when ordering goods, opening a customer account, or registering for our newsletter. We will use the data you provide without your express consent solely to fulfill and process your order. When you subscribe to the newsletter, your email address will be used for our own advertising purposes with your consent until you unsubscribe from the newsletter. You can unsubscribe at any time.

Use of cookies
We use cookies on various pages to make visiting our website more attractive and to enable the use of certain functions. These are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard drive at the end of the browser session (so-called session cookies). Other cookies remain on your computer and enable us to recognize your computer on your next visit (so-called persistent cookies). These cookies are used to greet you with your user name and save you from having to re-enter your password or fill out forms with your data for subsequent orders. Our partner companies are not permitted to collect, process or use personal data via our website using cookies.

Disclosure of personal data
Your data will be passed on to the shipping company commissioned with the delivery if this is necessary for the delivery of the goods. To process payments, we will pass on your payment details to the credit institution commissioned with the payment.

Right to information
According to the Federal Data Protection Act, you have the right to free information about your stored data and, if applicable, the right to correct, block or delete this data.

Revocation of consent
You may have expressly granted the following consents during the ordering process. Please note that you can revoke your consent at any time with future effect:

"I would like to regularly receive interesting offers by email. My email address will not be shared with other companies. I can revoke this consent to the use of my email address for advertising purposes at any time with future effect by informal notification, e.g., by email to map@ayurveda.eu ."

Contact person for data protection
If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data or revocation of consent given, please contact the address given in the provider identification/imprint

§ 16 Applicable law, contract language, place of jurisdiction

The business relationship between the seller and the customer is governed by the laws of the Federal Republic of Germany. The contract language is German.

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